Frequently Asked Questions

Over 60?

You are entitled to a 10% discount. Please mention this when I give you your quotation.

What areas do you cover?

Although based in Benfleet in Essex,my work takes me all over the South East of England.

Do you have any references?

I do. These can be presented on request.

How soon can you start?

This will depend on how full my diary is. I will of course try my best to suit your preferred dates but the more notice I get, the better.

How much experience do you have?

After leaving school I served an apprenticeship for two years where I gained a City & Guilds Qualification. I have experience on restoration work as well as new builds.

 

I established my business in 1993.

Do I need to empty the room?

All I ask of you is to move small fragile items. On the day I commence work I will move all furniture into middle of room. I will then cover with clean dust sheets. Carpets and floors will also be protected.

When do I pay?

I only ask for payment on completion of work and once I know you are satisfied with the end result. On large scale projects a deposit may be required to cover costs of materials etc... This will be agreed before work commences.

How do you calculate your quotes?

When visiting your home or business, I will work out how long the job should take and what materials will be needed to complete your desired project. I will then give you a detailed quotation specifying cost of labour and all materials.

Do you carry insurance?

I carry full Public Liability Insurance for your peace of mind, this can be presented on request.

Are there any hidden charges?

No. Any extra work or variations from the original quotation that arise will be agreed upon. As a small business I am not required to register for VAT purposes, therefore VAT will not be charged to any price quoted.

Do you supply materials?

Yes, infact I prefer to. I know which paints are best for which job so I can ensure proper protection and quality of finish. Colour charts will be provided. I will also supply all other materials including filler, caulk, wallpaper paste etc...

 

As for wallpaper, most of my customers prefer to provide their own. I will be happy to provide you with wallpaper books and let you know how many rolls will be needed.